Privacy Policy

1. Introduction

MaxiFollowers SAS ("we", "our", or "MaxiFollowers") is committed to protecting the privacy of its users. This privacy policy describes how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and French data protection laws.

2. Data Controller

The data controller is:

3. Data Collected

We collect the following data:

  • Identification data: email address, name (if provided)
  • Order data: target profile link, quantity ordered, amount, payment reference
  • Payment data: credit card information is processed exclusively by Monetico (Credit Mutuel) and is never stored on our servers
  • Browsing data: IP address, browser type, pages visited, cookies

4. Purpose of Processing

Your data is collected for the following purposes:

  • Processing and tracking your orders
  • Managing your customer account
  • Communication related to your orders (confirmations, tracking)
  • Improving our services and user experience
  • Compliance with our legal and regulatory obligations

5. Legal Basis for Processing

The processing of your data is based on:

  • Contract performance: for processing your orders
  • Legal obligation: for our accounting and tax obligations
  • Legitimate interest: for improving our services
  • Consent: for non-essential cookies

6. Data Retention Period

Your data is retained for the following periods:

  • Account data: for the duration of your account, then 3 years after deletion
  • Order data: 5 years in accordance with accounting obligations
  • Cookies: 13 months maximum

7. Data Sharing

Your data may be shared with the following third parties:

  • Monetico (Credit Mutuel): for secure payment processing
  • Vercel Inc.: website hosting
  • Directus: content management system (CMS)

We never sell your personal data to third parties.

8. Cookies

Our website uses cookies for:

  • Essential cookies: site functionality, user session, cart
  • Analytics cookies: audience measurement and site improvement

You can configure your browser to refuse non-essential cookies.

9. Your Rights (GDPR)

Under the GDPR, you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right to rectification: correct inaccurate or incomplete data
  • Right to erasure: request deletion of your data
  • Right to restriction: limit the processing of your data
  • Right to portability: receive your data in a structured format
  • Right to object: object to the processing of your data

To exercise these rights, contact us at: privacy@maxifollowers.com

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. Payments are secured by SSL protocol and processed by Monetico, compliant with PCI-DSS standards.

11. Complaints

If you believe that the processing of your data constitutes a violation of your rights, you can file a complaint with the CNIL (French Data Protection Authority): www.cnil.fr

12. Policy Changes

We reserve the right to modify this privacy policy at any time. Changes take effect upon publication on this page. Last updated: February 2026.